Online stores and eCommerce
Convert more visits into sales. Manage after-sales. Reactivate abandoned carts.
What your agent does for you
/ Doesn't wait for your customers to text. Works alone, proactively.
[1]
Detects abandoned carts and sends a personalized message to the customer in less than 1 hour to recover the sale
[2]
Repplies in real time on availability, delivery times, sizes and product characteristics
[3]
Manages product returns and exchanges, guiding the customer step by step without team intervention
[4]
Automatically sends order status updates (confirmed, shipped, on track, delivered)
[5]
Reactivates customers who purchased more than 60 days ago with personalized recommendations based on their history
The difference with a chatbot
A chatbot answers questions. A Pinza.ai agent works your business.
/ Conventional chatbot
Waits for the customer to text.
Forgets every conversation.
Predefined options menu.
only repplies, doesn't act.
doesn't remember the customer.
doesn't work after hours.
/ Pinza.ai agent
Proactively sends messages.
Remembers every customer forever.
understands natural language and audios.
Acts, manages and executes tasks.
Knows the history of each customer.
works 24/7, always.
[Pricing]
Choose your plan
Without permanence. Cancel whenever you want.
Essential
49.99€/month
/ To get started
/ APIs on your own
Included:
AI agent configured for your industry
Telegram from day one
Soul.md personalized to your business
Email support
Automatic updates
8GB/80GB dedicated server
Ultra
149.99€/month
/ The most complete
/ Without worrying about the API
Included:
APIs included up to 5,000 messages/month
Message addons: +50€/5,000
Advanced integrations
Conversation dashboard
Priority support
16GB/160GB dedicated server
Everything in Essential
Señorito
499€/month
/ We set everything up
/ You just give us the info
Included:
Complete setup by the team
Personalized plan for your business
APIs included with no monthly limit
Priority support with a dedicated person
Follow-up calls included
Dedicated server configured by us
Everything in Ultra
Do you have multiple franchises or locations? Add +50€/month for each additional location to any plan.
Frequently asked questions
[3]
If there's anything you don't understand, we provide answers to the questions we receive the most.
Can the agent process payments directly?
It doesn't process payments, but it guides the customer to the checkout and retrieves abandoned sessions with a direct link.
Does it integrate with Shopify or WooCommerce?
In the Señorito plan, we configure direct integration with your platform. In Essential and Ultra, the agent responds based on the information you provide.
Does it work in multiple languages for international customers?
Yes. The agent detects the customer's language and responds accordingly. Ideal for stores with customers all over Europe.
Ready to get started?
Without technical knowledge. No facilities. We configure everything for you.