Online and offline stores
Answers buying questions. Manages returns. Reactivates abandoned carts.
What your agent does for you
/ Doesn't wait for your customers to text. Works alone, proactively.
[1]
Answers questions about availability, sizes, colors and delivery times right away
[2]
Manages the returns and exchanges process with the exact steps for each case
[3]
Detects unconfirmed orders and follows up to close the sale
[4]
Sends post-purchase follow-up messages to ensure satisfaction and generate reviews
[5]
Launches campaigns for new or seasonal products directly to regular customers
The difference with a chatbot
A chatbot answers questions. A Pinza.ai agent works your business.
/ Conventional chatbot
Waits for the customer to text.
Forgets every conversation.
Predefined options menu.
only repplies, doesn't act.
doesn't remember the customer.
doesn't work after hours.
/ Pinza.ai agent
Proactively sends messages.
Remembers every customer forever.
understands natural language and audios.
Acts, manages and executes tasks.
Knows the history of each customer.
works 24/7, always.
[Pricing]
Choose your plan
Without permanence. Cancel whenever you want.
Essential
49.99€/month
/ To get started
/ APIs on your own
Included:
AI agent configured for your industry
Telegram from day one
Soul.md personalized to your business
Email support
Automatic updates
8GB/80GB dedicated server
Ultra
149.99€/month
/ The most complete
/ Without worrying about the API
Included:
APIs included up to 5,000 messages/month
Message addons: +50€/5,000
Advanced integrations
Conversation dashboard
Priority support
16GB/160GB dedicated server
Everything in Essential
Señorito
499€/month
/ We set everything up
/ You just give us the info
Included:
Complete setup by the team
Personalized plan for your business
APIs included with no monthly limit
Priority support with a dedicated person
Follow-up calls included
Dedicated server configured by us
Everything in Ultra
Do you have multiple franchises or locations? Add +50€/month for each additional location to any plan.
Frequently asked questions
[3]
If there's anything you don't understand, we provide answers to the questions we receive the most.
Can the agent process payments?
Not directly, but it can guide the customer to your store's payment gateway.
Does it work integrated with my online store?
In the Señorito plan, we configure the integration with Shopify, WooCommerce or your usual platform.
Can it manage multiple languages for international customers?
Yes. The agent detects the customer's language and responds accordingly.
Ready to get started?
Without technical knowledge. No facilities. We configure everything for you.